JanSport equipment warranty

                   yes, it's true. JanSport equipment is warranted to be free from
                   defects in materials and workmanship for the life of the product.
                   our warranty applies when the product is used for the purpose
                   intended, under normal conditions, and does not apply to
                   damages caused by typical wear and tear, unreasonable use, or
                   neglect. This warranty gives you specific legal rights, and you
                   may also have other rights which vary from state to state.

                   what to do

                   the product should be returned in a clean state (hand-washed with
                   mild soap and line dry - don't machine wash or put in the dryer.
                   Washington state law requires this and JanSport is forced to return
                   dirty packs without fixing them). send to the following address:

                       The JanSport Warranty Service Center
                                  10411 Airport Rd.
                                 Everett, WA 98204

                                  1-800-426-9227

                   include your name, address, daytime phone number with area
                   code, and a description of the problem. no receipt is necessary at
                   this time. we will repair or replace the product, and get it back to
                   you.

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